Is shopping with GJG secure?
Yes, GJG ensures that customers' purchases are secure. We use secure encryption and fraud protection for all credit card transactions. All sensitive data is encrypted using 256-bit Secure Socket Layers (SSL). We have McAfee and Verisign certifications for security. You can view our Digi Cert Secured Certificate to see independent verification of our site’s security.

What is a GIA Certificate?
The Gemological Institute of America (GIA) is one of the world's most renowned third-party gemstone and jewelry authentication agencies.

The GIA gemstone certification analyzes and identifies treatments in colored gemstones, describes the material, and lists detectable treatments for any polished, rough, loose, or mounted material.

Can I choose to buy loose diamonds, a loose gemstone, or a setting without a gemstone?
Yes, we offer loose diamonds, gemstones, and settings without a gemstone for purchase.

How do I know that your gemstones are authentic?
All our gemstones are sourced by GIA-certified professionals. Each gemstone passes through an extensive quality check during the time of production.

What is jewelry appraisal and why should I opt for it?
The jewelry appraisal document includes the details of the gemstone (carat, quality & grade) and other product specifications. It provides the documentation needed for customers to obtain insurance for the item. The appraisal is an advantage because it will reflect the difference between the price offered by GJG Jewels and the market rates. All jewelry pieces are ONLY appraised by GIA-certified gemologists. Jewelry appraisals provide customers with a better understanding of what they purchased and enhances confidence in the purchase.

Where are you located? Can I visit your office?
We are located in the heart of the NEW YORK Jewelry District. We are able to keep costs to a minimum as we are an Gjginternational@gmail.com. Rather than having an expensive showroom, we prefer to pass the savings on to you.

Why should I buy from you?
We offer direct-from-the-manufacturer pricing, which is at least 30-40% less than any of our competitors. All of our jewelry is of remarkable value and quality. If any accredited GIA-trained jewelry appraiser values a piece for less than 125% of the purchase price, we’ll give you a 110% refund (up to $250).

Also, as we manufacture our own jewelry, you can easily customize any piece with the metal, style, gemstone, and carat weight of your choice.

Where is your jewelry made?
Our jewelry is made in India. The location is chosen based on where the piece will be crafted in the best possible manner, as master jewelers/setters in each geography have different areas of expertise.

What is your position on conflict-free diamonds?
GJG supports all industry efforts to end the trafficking of conflict diamonds. We obtain diamonds only from reputable sources that comply with the international monitoring system known as the Kimberly Process. It requires manufacturers to supply retailers with documentation that their diamonds were received through legitimate channels.

Will COVID-19 affect delivery?
All deliveries are operating on schedule. However, there may be delays caused as a result of local regulations imposed due to COVID-19. We’re also taking additional precautions such as frequent hand washing, cleaning of equipment, and use of sanitizer before and after each delivery to ensure the safety of our customers and team members. Need further assistance? Contact Us